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Zyxel cannot connect to internet

  • 10 september 2019
  • 1 reactie
  • 470 Bekeken
K
  • kkua
  • is een nieuwe Poster
  • 3 reacties
Hi, my old modem (hauwei) had some problem. The T mobile guy came to help today. He provided a new modem (Zyxel T50) and replaced it. However, even the wifi is working okay, it cannot connect to the internet (red light).
He told me that I have to wait 2 hours to activate the internet, it has been more than two hours, I still cannot connect to internet. It is really frustrating. Is there anything I can do to get the internet I paid for?
Maybe need to release the old MAC address?
Thanks

Beste antwoord door Brian

Hi @kkua, apologies for the delay and go to see you are now online! If you have any other questions I'll be happy to help.
Bekijk origineel

    1 reactie

    Brian
    Odido
    • BrianOdido
    • Oud-Moderator
    • 6076 reacties
    • Antwoord
    • 16 september 2019
    Hi @kkua, apologies for the delay and go to see you are now online! If you have any other questions I'll be happy to help.
    Ik ben per 4-11-2021 niet meer werkzaam als Moderator op de Community. Ik zal eventuele privéberichten daarom niet meer kunnen beantwoorden maar mijn collega's helpen je graag! :)

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