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Line speed not reflecting my new contract

  • 25 september 2024
  • 2 reacties
  • 37 Bekeken

  • heeft eerste post geplaatst
  • 1 reactie

I recently moved to Odido as my ISP and the migration went quite smoothly, however my line speed is still what it used to be with my old provider. Part of the migration to Odido I bumped up my line speed from 200Mbps to 1000Mbps however my tested speed is 186Mbps. As far as I can tell everything on my network is running fine. Fiber line looks great, my wifi and local network works perfectly fine when communicating between devices on my network, so all I can think is that my profile at Odido needs some kind of sync or update or something. 

I’m attaching screenshots showing everything that I have tested on my side

 

Fiber line health
Speedtest using the Ookla CLI on Ubuntu
iperf to a friends IP to determine internet speed without DNS resolution

If anyone has any ideas on how to solve this from my side please let me know, I’d really like getting my line speed up to what I pay for

Beste antwoord door Klem

Waqqas schreef:

Hello @Klem 

Could you perform these steps with the Zyxel router and upload the screenshots here so a moderator can investigate this?

https://community.odido.nl/bekabeld-internet-492/internet-snelheid-te-laag-en-veel-last-van-latency-356575?postid=1736097#post1736097

Never mind I found the issue. The quality of service settings on my local network were still set to my old line speed. Once I changed to the new internet speed everything started working as expected. Sorry for the inconvenience, I should’ve checked that but completely forgot about that setting

Bekijk origineel

2 reacties

Waqqas
Super User
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  • Odido Superuser
  • 21729 reacties
  • 25 september 2024

Hello @Klem 

Could you perform these steps with the Zyxel router and upload the screenshots here so a moderator can investigate this?

https://community.odido.nl/bekabeld-internet-492/internet-snelheid-te-laag-en-veel-last-van-latency-356575?postid=1736097#post1736097


  • Auteur
  • heeft eerste post geplaatst
  • 1 reactie
  • Antwoord
  • 26 september 2024
Waqqas schreef:

Hello @Klem 

Could you perform these steps with the Zyxel router and upload the screenshots here so a moderator can investigate this?

https://community.odido.nl/bekabeld-internet-492/internet-snelheid-te-laag-en-veel-last-van-latency-356575?postid=1736097#post1736097

Never mind I found the issue. The quality of service settings on my local network were still set to my old line speed. Once I changed to the new internet speed everything started working as expected. Sorry for the inconvenience, I should’ve checked that but completely forgot about that setting


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