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Beantwoord

No Internet. PON light flashing.


  • is een nieuwe Poster
  • 3 reacties

Since yesterday internet at my place is not working. I have tried all options to start the connection back, but it seems that the problem is the PON light flashing. How can the problem be solved? I am located in Veldhoven.

Beste antwoord door Leonhil

https://community.t-mobile.nl/bekabeld-internet-492/27-april-2023-storing-vast-internet-veldhoven-351525

Bekijk origineel

8 reacties

  • is een Top Poster
  • 6 reacties
  • 28 april 2023

same problem here. do you live in the cobbeek district of Veldhoven?


  • Auteur
  • is een nieuwe Poster
  • 3 reacties
  • 28 april 2023
Leonhil schreef:

same problem here. do you live in the cobbeek district of Veldhoven?

Yes...


  • is een Top Poster
  • 6 reacties
  • Antwoord
  • 28 april 2023

https://community.t-mobile.nl/bekabeld-internet-492/27-april-2023-storing-vast-internet-veldhoven-351525


Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • 21677 reacties
  • 28 april 2023

Hallo @Vale.b .

This seems to be a disruption caused by a jammer in the network, which has affected several connections.

It is possible that the connection will work again automatically, possibly after the mediaconverter has been resetted by removing the power for a bit or else a technician has to solve it.


Cal van Odido
Forum|alt.badge.img+4
  • Oud Moderator
  • 3618 reacties
  • 28 april 2023

@Leonhil thanks a lot for cross-posting the topic about Veldhoven! ðŸ˜ƒ

 

Hi @Vale.b, good that you raised a signal for help! To also provide you with an English answer from the moderator team: in the topic linked I write that we are thankful for the notifications and that I have raised an inquiry at our IT department. As soon as we know more I will post an update in the topic linked, namely: 27 april 2023 Verbindingsproblemen vast internet Veldhoven, or in the general topic we have for an outage: Is er een storing bij T-Mobile Thuis op Internet, TV of vaste Telefonie?

We're trying our utmost best to restore your connection as soon as possible!


  • is een Top Poster
  • 9 reacties
  • 28 april 2023

Same problem here - I am in Veldhoven - the Cobbeek district as well. Hopefully it is fixed quickly as it is disrupting my work and likely many others in the region.


  • Auteur
  • is een nieuwe Poster
  • 3 reacties
  • 30 april 2023

I wrote already in the other tread related to the issue...I am still without internet (it is now the third day). Has the problem been fixed? I have tried to reboot my OTN multiple times but not luck still…

 


Cal van Odido
Forum|alt.badge.img+4
  • Oud Moderator
  • 3618 reacties
  • 1 mei 2023

Hi @Vale.b, sorry that your connection is still offline, but don't worry help is on the way! I've just commented in your other topic, namely: Veldhoven GPON incident no connection. I hope to hear more of you soon, I'd love to help you out!


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