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Beantwoord

No internet in Utrecht Leidsche Rijn


For the second time in less than a month, my house internet from Odido is down. Called the support, but they can't do much, only asked me to wait. They say this time might be a general problem in Utrecht because they are getting a lot of phone calls. If this is the case, I may get a solution today, If not, and the problem is only my house, the solution can take up to 3 days.

Last time, I was a whole day without internet. The next day magically it was up again. Never received an explanation. So far, I have been happy with Odido, but not I'm seriously considering to change providers.

Beste antwoord door Cristien

beste @Paola_tp  Ze zijn er mee bezig!

⬇️ zie storing bericht 

Storing in deel Utrecht

Bekijk origineel
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Cristien
Super User
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  • Odido Superuser
  • 20 maart 2024

beste @Paola_tp  Ze zijn er mee bezig!

⬇️ zie storing bericht 

Storing in deel Utrecht


  • is een Master Poster
  • 20 maart 2024

Indeed quite frustrating when you working at home. Think about cancelling the order. Just one week on their network and already problems.


Teresa van Odido
Moderator
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@Paola_tp @Job007 There are indeed general issues in the Utrecht area. In the topic linked by @CrisTien we will keep you up to date. 


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