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Cannot setup samsung TV, automatic IP setup fails

  • 27 augustus 2023
  • 1 reactie
  • 351 Bekeken
K

Hi

I recently switched to T-Mobile and after switching my Samsung TV cannot connect to the Wifi. It fails at the automatic setup phase. What do I do now ?

 

I have attached a photo of the error here -  https://photos.app.goo.gl/d6BnVUn5wfb41jCo9 .

 

Thanks.

Uitgelichte reactie

28 augustus 2023

Hi @Kushal Sharma, great that you could post a picture of your TV as well! Does manual selection also not work? I see that you split the Wifi network into two separate networks for the 2.4 and 5 ghz variants, could you try to connect the TV to the 2.4 ghz variant? Is it a possibility to connect your TV with an internet cable to the modem? This always give the best internet connection on your TV and the best viewing experience.

I'm curious to hear more about your situation, this is definitely a solvable issue! đŸ™‚

    1 reactie

    Cal van Odido
    Forum|alt.badge.img+4
    • Cal van Odido
    • Oud Moderator
    • 3618 reacties
    • 28 augustus 2023

    Hi @Kushal Sharma, great that you could post a picture of your TV as well! Does manual selection also not work? I see that you split the Wifi network into two separate networks for the 2.4 and 5 ghz variants, could you try to connect the TV to the 2.4 ghz variant? Is it a possibility to connect your TV with an internet cable to the modem? This always give the best internet connection on your TV and the best viewing experience.

    I'm curious to hear more about your situation, this is definitely a solvable issue! đŸ™‚

    Vanaf 29 augustus 2024 ben ik niet meer werkzaam als Moderator op de Community. Voor vragen kan je bij ÊÊn van de huidige Moderators terecht! Ben je op zoek naar kennisartikelen? Neem dan snel een kijkje in de handige Wiki: https://community.odido.nl/knowledge-base

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