Hi @Azin,
I'm here to help! I'll try to fix this as soon as possible. Something went wrong in the order to our gridoperator. I'll correct that immediately. There are two scenario's. One: you'll soon receive a message or a call to make an appointment and the machanic will correct the connection. Two: the mechanic will restore the connection at an outside location and doesn't need to make an appointment with you. In this case, we'll update you through e-mail on the situation.
My apologies for the delay. I'll make sure we'll fix it quickly now!