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Hello,

I got a new home internet subscription but I haven't moved to the address yet but the router is being delivered already. I need to change the delivery address. The person in the TMobile service center told me I would be able to  change the address with the DHL link but I cant. 

Can anybody help me? or tell where to call to change the address?

Hello @Anitam Nirjhar 

It is not possible to change the address for home delivery but what you can do is let the parcel be delivered to a pick up point so you can collect it from there.

You can arrange this via the tracking link which you received from DHL.

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