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Dear T-MOBILE,



My home internet and television stopped working for past 1 month, I got a technician after three weeks .

He told its and problem with KPN.

Please help to know when the internet and TV connection will be back.



What about the money debited from my account.



Regards,

Senthil
Hi @sena1, in this case it was Reggefiber that we contacted and I see they got you online on the 8th. Is everything working now? In regards to the subscription cost, I just made a credit for the period of the 22nd of July until the 8th of August! The total amount is € 18,37 and this will be settled with your invoice of September. If there is anything else I can do for you, do let me know!

Reageer