Hello, I'm on a vacation in Tenerife right now and my phone has been stolen. I've bought a new phone and blocked the old SIM card. I've got an esim but it says I can only active it using my old phone (which is stolen) or going to a shop which is impossible in Tenerife.
Could you please activate my esim remotely? I can provide my documents or whatever you need. Thank you!
esim activation abroad (old phone stolen)
Beste antwoord door Dave
Hi
Wow, that's a bummer during your holiday! Nice work on blocking the sim card quickly! Have you checked Find My iPhone or Find My Device to see if you could trace your phone and report this to the local authorities?
As for the activation of your sim card, we're quite careful with activating new sim cards online since there is quite a lot of fraud going on with this. I'd like to check what is possible in your case, but I can't promise anything. Could you send me a private message via my profile with your phone number, full address, date of birth and last four digits of your bank account info? When I received this info I can then go on and check if there is any possibility to swap your sim card.
Reageer
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.