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"Unable to Activate eSIM" error

  • 19 augustus 2023
  • 3 reacties
  • 305 Bekeken

I just bought a 1 year subscription for an esim. When I scan the QR code on my iPhone 11 I get the error: “Unable to Activate eSIM”

Beste antwoord door Waqqas

Hallo @delft-farmer 

I think the fastest way of getting this solved is to visit a T-Mobile shop so they can see it's you (the subscription holder) and help you to activate the eSIM.

Bekijk origineel

3 reacties

Waqqas
Super User
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  • Odido Superuser
  • 21639 reacties
  • Antwoord
  • 19 augustus 2023

Hallo @delft-farmer 

I think the fastest way of getting this solved is to visit a T-Mobile shop so they can see it's you (the subscription holder) and help you to activate the eSIM.


  • heeft eerste post geplaatst
  • 1 reactie
  • 23 augustus 2023

Hi I have the same issue and I’m unable to go to a Tmobile shop since I’m in Australia and got the esim subscription for my Dutch number. Can anyone help online? Thanks!


Hajar van Odido
Moderator
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  • Moderator | Mobiel
  • 11665 reacties
  • 23 augustus 2023

Hi @nusserlaura 

I would like to check if I can help you with your request. Can you send me private a message with your 06-number, name, birth-date, full address and the last 4 numbers of your account number? Also your old eSim or simcard number and your new eSim number. I will see if the card can be activated.

Looking forward to your message. 


Reageer


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