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Subscription


  • is een nieuwe Poster
  • 3 reacties

Hello, i have questions. 1,5 months ago, i make transfer my number from another operator, but later i cancel this transfer. And now i get every month payment for my Subscription for another number what i dont use. How can i cancel this? Thanks 

Beste antwoord door eric

If you only cancelled the number porting but not the subscription itself , than a new number will be assigned and the subscription will directly start.  You have two weeks after placing the order to cancel the whole order. After that periode, a break-up fee needs to be paid. How high this is depends on the lengte of the contract you signed up for.

Bekijk origineel

2 reacties

eric
Super User
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  • Odido Superuser
  • 8940 reacties
  • Antwoord
  • 1 december 2022

If you only cancelled the number porting but not the subscription itself , than a new number will be assigned and the subscription will directly start.  You have two weeks after placing the order to cancel the whole order. After that periode, a break-up fee needs to be paid. How high this is depends on the lengte of the contract you signed up for.


  • Auteur
  • is een nieuwe Poster
  • 3 reacties
  • 1 december 2022

Okey. Thx


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