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no wifi connection on mobile but working on tablet tv


Hello, 

 

Since this morning I am having issues with WiFi connection on my 2 mobiles but same connection is working on tablet and TV. What is going on? I tried resetting phone, modem, reset to factory network settings on phone, but nothing is working, problem is just on my home WiFi, I can connect WiFi on other places. Could it be it's time to change router, I believe it's almost more than 5 year old.

Beste antwoord door Rickey_tramp

It's seems to be working right now, received message saying there was a issue on myarea, later got a message that it was fixed, but was having same issue, then out of no where I thought of resetting WiFi booster,, and tadam it worked.

 

Now I don't have a clue what the real problem is, I don't think WiFi booster can jam WiFi on certain devices, anyway happy that it's running, will see how it will go, if problem comes back again I will knock on this forum. Thank you @Waqqas .

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6 reacties

Waqqas
Super User
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  • Odido Superuser
  • 20821 reacties
  • 18 maart 2024

Hello @Rickey_tramp 

Which router do you have now? Have you also tried a factory reset of your modem by pressing the reset button on the back of your router for 10 seconds using a small object?


  • Auteur
  • is Prince of Content
  • 37 reacties
  • 18 maart 2024

Zyxel DSL router, yes I did factory reset on router also by pressing pin.


  • Auteur
  • is Prince of Content
  • 37 reacties
  • 18 maart 2024
Waqqas schreef:

Hello @Rickey_tramp 

Which router do you have now? Have you also tried a factory reset of your modem by pressing the reset button on the back of your router for 10 seconds using a small object?

I did but it doesn't change anything

 


Waqqas
Super User
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  • Odido Superuser
  • 20821 reacties
  • 19 maart 2024

@Rickey_tramp

Since the tablet and tv work with the WiFi it looks like the phones are having a problem with connecting to the wifi. What error do you get when trying to connect?


  • Auteur
  • is Prince of Content
  • 37 reacties
  • Antwoord
  • 20 maart 2024

It's seems to be working right now, received message saying there was a issue on myarea, later got a message that it was fixed, but was having same issue, then out of no where I thought of resetting WiFi booster,, and tadam it worked.

 

Now I don't have a clue what the real problem is, I don't think WiFi booster can jam WiFi on certain devices, anyway happy that it's running, will see how it will go, if problem comes back again I will knock on this forum. Thank you @Waqqas .


Teresa van Odido
Moderator
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  • Moderator | Internet + TV
  • 4226 reacties
  • 21 maart 2024

@Rickey_tramp I’m glad to read that the connection has been reestablished! I’m always here if you need help


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