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Beantwoord

Faster set up internet in home.

  • 1 november 2024
  • 3 reacties
  • 38 Bekeken
E
  • ewaxv6
  • heeft eerste post geplaatst
  • 1 reactie

Hello, I was given a deadline to set up the internet only at the end of November, and I really need fast internet for work. Is it possible to speed up the internet set up service for an additional fee?

Beste antwoord door Nora van Odido

Hi @ewaxv6, I have looked into this for you and we are completely dependent on the network administrator to place the Fiber connection point in your house and connect you to the district exchange. There is no way for us to speed this process up, as much as we would like to. This is also the reason that we cannot guarantee a working connection by the wish date that you gave us. As soon as the actual date that you will be online is known, we will let you know through e-mail. You can always contact the network administrator to see if they have any options to speed this process up, but I am not sure if this will work. Your network administrator is Open Dutch Fiber and you can contact them on weekdays between 09:00 and 17:00 by calling to the number: 088-1633633. 

Bekijk origineel

3 reacties

Waqqas
Super User
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  • WaqqasSuper User
  • Odido Superuser
  • 21052 reacties
  • 1 november 2024

Hello @ewaxv6 

Do you have a fiber connection point in your house and have you made an appointment with the Guidion technician to install the ONT and router?

It's not possible to speed up the proces for an additional fee.

Welkom op de Odido community!
E
  • ewaxv6
  • Auteur
  • heeft eerste post geplaatst
  • 1 reactie
  • 1 november 2024

I don't have one and no one has contacted me yet.;(

Nora van Odido
Moderator
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  • Nora van Odido
  • Moderator | Internet + TV
  • 1635 reacties
  • Antwoord
  • 2 november 2024

Hi @ewaxv6, I have looked into this for you and we are completely dependent on the network administrator to place the Fiber connection point in your house and connect you to the district exchange. There is no way for us to speed this process up, as much as we would like to. This is also the reason that we cannot guarantee a working connection by the wish date that you gave us. As soon as the actual date that you will be online is known, we will let you know through e-mail. You can always contact the network administrator to see if they have any options to speed this process up, but I am not sure if this will work. Your network administrator is Open Dutch Fiber and you can contact them on weekdays between 09:00 and 17:00 by calling to the number: 088-1633633. 

Neem snel een kijkje in onze handige Wiki: https://community.odido.nl/knowledge-base

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