I recently ordered the internet package, already received the modem and Odido said that the fiber would be installed two days ago. I have no idea if it was, and I have not received any updates about the installation. How much longer should I wait until I have internet? It’s honestly upsetting that the process takes this long and that we don’t receive any updates about it
When will my internet be installed or I receive any update?
Uitgelichte reactie
Welcome to our Community!
I immediately looked into the system to see what is going on. The patch install was scheduled for the 25-01-24. However, this has been placed on hold. I immediately asked my colleagues of the Fiber department to figure out why. They will contact you about the schedule.
Please let me know if there is anything I can do for you in the meantime.
+5Welcome to our Community!
I immediately looked into the system to see what is going on. The patch install was scheduled for the 25-01-24. However, this has been placed on hold. I immediately asked my colleagues of the Fiber department to figure out why. They will contact you about the schedule.
Please let me know if there is anything I can do for you in the meantime.
Teresa van Odido schreef:
Welcome to our Community!
I immediately looked into the system to see what is going on. The patch install was scheduled for the 25-01-24. However, this has been placed on hold. I immediately asked my colleagues of the Fiber department to figure out why. They will contact you about the schedule.
Please let me know if there is anything I can do for you in the meantime.
Thank you. I look forward to hearing about it soon!
Teresa van Odido schreef:
Welcome to our Community!
I immediately looked into the system to see what is going on. The patch install was scheduled for the 25-01-24. However, this has been placed on hold. I immediately asked my colleagues of the Fiber department to figure out why. They will contact you about the schedule.
Please let me know if there is anything I can do for you in the meantime.
No one contacted me yet. I would like to have an update
+5If you want, you could also contact ODF, they can tell you about the schedule for your connection. You can reach them on 088-1633633 from Monday through Friday from 09:00 to 17:00.
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