Hi, trying this route as the Klantenservice appears to be Dutch only. We’re new to the Netherlands and I signed up for tv and internet in early August. Since then, I’ve only been told that I will be given a set up date as and when the glasvezel network will be available, but no information as to how long that may take. When I went to the T-Mobile shop to enquire in person, I was told that I should receive a DSL connection within 2 weeks, as an interim measure. However, more than two weeks have passed and I still haven’t had any word from T-Mobile as to the status of my order. I work from home and have been burning through mobile data, which is obviously not a sustainable situation. Any advice on how I can expedite this internet set up would be much appreciated!
Beantwoord
Have been waiting for set up for weeks, but no word on when we'll get internet
Beste antwoord door eric
An interim DSL connection while waiting for fiber is not a standard option. Once they can offer Fiber, the DSL is out of the delivery proces.
What Waqqas mend is, what is the outcome of possibilities / offers you get when you fill in this zip code checker: https://www.t-mobile.nl/thuis/internet/glasvezel/check#se2
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