Hi, Since yesterday evening my zyxel T56 modem is blinking continuously without wifi. Could you please include me in the list for a new router?

Good that you’ve found our Odido community and that you open this topic! ​@Krzysztof Samocik 

My sincere apologies for this inconvenience. Of course, I will take a look at the situation straight away. At this point, however, the verification is not fully completed. Can you add the last 4 digits of your bank account number to your community profile? Please let me know when you’re ready. I’ll get to work immediately! 

In the meantime, I don’t want you to be without Internet at all. Thats why, I want to send you an Unlimited vouchercode. In case you have an Odido or BEN sim card, the code works instantly. You can then set-up a hotspot and connect this to your other devices. Please let me know if you're interested in this. I’m happy to send you the code. 

hello i added the last 4 digits of my bank account, 

When can I expect a new modem? Will I have to install it myself or will a specialist come?

Hi ​@Krzysztof Samocik, thank you so much! 😊 I have immediately requested a new modem for you. This will be on its way to you as soon as possible, we will keep you informed by e-mail. You can easily install it yourself, it is only a matter of disconnecting and connecting the new one. Enjoy!