Hi everyone en excuses voor het Engels maar het gaat een beetje makkelijker voor mij zijn in EN te schrijven :-)
I’ve been a customer of Odido having a 1Gbps FTTH connection in Heiloo which was working flawlessly even with my own router/mesh network up until a wider (Odido) network maintenance that took place in October 2024 (I didn’t keep the notification email sadly).
Since that upgrade/maintenance of the network which happened during night hours, I’ve been having constant disconnects multiple times per day (roughly every 30’).
As part of my experiment to rule out any issues on my own router/mesh network, I tried putting back, in November, the Odido provided router in the meterkast but the problem persists.
I’ve been reading a bunch of posts here and some folks seem to be referring to the different ONTs; I have a Huawei one but I don’t know if a swap to a Nokia one would do the trick.
The reason for waiting this long with reporting it is due to my work; I was traveling since then and therefore wasn’t an issue (aside from the constant notifications from my cameras/alarm), but as I’ll be returning to NL this week and staying there for the upcoming months, I will need to figure out what’s the deal and have a working network. :-)
Any advice or support (especially from the Odido team) would be greatly appreciated!
Thanks!
-- Kostas