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My internet light is red

  • March 23, 2025
  • 1 reactie
  • 70 Bekeken

2 days ago my internet light turned red and after restarting the router and modem multiple times, it's still red.

My tenant tried to call Odido but they said they need to speak to me (the owner & subscription holder), but I am in Australia and can't call Odidos landline. 

Can I reach out via WhatsApp or email or any other chat service?

How to get the Internet working again?

 

Beste antwoord door Waqqas

Hello ​@customerservicewhereareyou 

Are you using the NT on the picture? The power cable doesn't seem connected. Odido doesn't provide these so that could be a possible problem.

The moderators here can also help you, fill in the privé fields in your community profile.

Bekijk origineel

1 reactie

Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • Antwoord
  • March 23, 2025

Hello ​@customerservicewhereareyou 

Are you using the NT on the picture? The power cable doesn't seem connected. Odido doesn't provide these so that could be a possible problem.

The moderators here can also help you, fill in the privé fields in your community profile.