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Don't receive 2 step verification code after number porting

  • 16 juni 2024
  • 1 reactie
  • 24 Bekeken

Hoi, I recently ported my number from lebara to my Odido mobile subscription. But I can no longer receive the 2 step verification code on login to Odido. As the Odido number is ported to my lebara.

 

Can you help to update my number on my profile to the new ported number?

 

 

 

Beste antwoord door Marciano van Odido

Hey Bryan, welcome to our Community and welcome to Odido! I changed your 2 step verification to your current phone number **55. The system might need a few minutes to process this change, but if you log into Mijn Odido, you should receive the verification code on your current phone number. Please let me know if it works for you! ðŸ˜„

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1 reactie

Marciano van Odido
Moderator
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Hey Bryan, welcome to our Community and welcome to Odido! I changed your 2 step verification to your current phone number **55. The system might need a few minutes to process this change, but if you log into Mijn Odido, you should receive the verification code on your current phone number. Please let me know if it works for you! ðŸ˜„


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