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An error in the invoice

  • okt. 23, 2023 8:37 a.m. UTC
  • 2 reacties
  • 53 Bekeken

Hi, when I checked my invoices, I found a problem. The September invoice showed that there are two other items "Multisim voor Smartwatch" which cost 16,11 euros other than my regular subscription.

The question is: I really didn't get the "Multisim for Smartwatch" and don't know what's that.
Can anybody help me with this problem? Thanks in advance!

Beste antwoord door Hajar van Odido

Hi @Abby_nx 

I would like look into this. Can you send me a private message with your 06-number, name, birth-date, address and the last 4 numbers of your IBAN? I will check your invoice and help you with your question. 

Looking forward to your message!

Bekijk origineel

2 reacties

Hajar van Odido
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  • Oud Moderator
  • Antwoord
  • okt. 24, 2023 7:50 a.m. UTC

Hi @Abby_nx 

I would like look into this. Can you send me a private message with your 06-number, name, birth-date, address and the last 4 numbers of your IBAN? I will check your invoice and help you with your question. 

Looking forward to your message!


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  • heeft eerste post geplaatst
  • okt. 30, 2023 7:43 a.m. UTC

Hi @Abby_nx 

I would like look into this. Can you send me a private message with your 06-number, name, birth-date, address and the last 4 numbers of your IBAN? I will check your invoice and help you with your question. 

Looking forward to your message!

The private message has been sent.