I just signed a contract for phone + mobile plan from T-mobile. Initially I wanted to port my current phone number (which is also from T-mobile) but I got informed that the request is rejected because it still have 9 months before my current contract end. So I thought of just keep both numbers. However, the (new) sim card I was given when I collect my phone does not seem to be working. No signal bar and ‘no service’ appears on the phone. Could anyone help me with this issue?
And may I know how much it cost to end the current contract earlier?
Looking forward to your help.