Dear Agent,
I chnaged my account from 100M to 750M 1week ago, but I found out today that my internet speed still lower than 100M. Even sometimes slower than before, can you check what went wrong?
BR,
Kenson
Beantwoord
The internet speed don't upgrade after I change to 750M
Beste antwoord door Pilovali
Hello and welcome to the T-Mobile community,
Do all your network equipment support 1 Gbps speeds? Also, please try to reboot the mediaconverter to see if it improves.
I guess you're testing the network speed via a network cable...?
Kind regards,
Bekijk origineelDo all your network equipment support 1 Gbps speeds? Also, please try to reboot the mediaconverter to see if it improves.
I guess you're testing the network speed via a network cable...?
Kind regards,
+1Hello and welcome to the T-Mobile community,
Do all your network equipment support 1 Gbps speeds? Also, please try to reboot the mediaconverter to see if it improves.
I guess you're testing the network speed via a network cable...?
Kind regards,
Do all your network equipment support 1 Gbps speeds? Also, please try to reboot the mediaconverter to see if it improves.
I guess you're testing the network speed via a network cable...?
Kind regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.