Dear Agent,
I chnaged my account from 100M to 750M 1week ago, but I found out today that my internet speed still lower than 100M. Even sometimes slower than before, can you check what went wrong?
BR,
Kenson
The internet speed don't upgrade after I change to 750M
Bladzijde 1 / 1
Hello and welcome to the T-Mobile community,
Do all your network equipment support 1 Gbps speeds? Also, please try to reboot the mediaconverter to see if it improves.
I guess you're testing the network speed via a network cable...?
Kind regards,
Do all your network equipment support 1 Gbps speeds? Also, please try to reboot the mediaconverter to see if it improves.
I guess you're testing the network speed via a network cable...?
Kind regards,
Reageer
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