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I have very unstable internet and mostly no connection today, tried to power cycle both modem and ONT box but didnt help.  I have red ALARM led on for the ONT box which is nokia XS-010X-Q as can be seen in the picture. How can this be solved? 

 

 

internet is now completely gone. 


Hi @ventura01 welcome to our Community!
Something is indeed going wrong there. Would you like to add your customer number to your profile? Then I can check what is going wrong. This can be found in Mijn Odido (in een webbrowser) → Klik op Abonnementen →  Klik op pijltje omlaag bij Klant sinds →  Klantnummer: ABC12345.


Reageer