Hi,
I had a previous subscription and a new current one for T-Mobile Thuis and every time I try to login, I go to the page of the canceled subscription, therefore I cannot check my current bills.
Beste antwoord door Jason van Odido
Bekijk origineelHi,
I had a previous subscription and a new current one for T-Mobile Thuis and every time I try to login, I go to the page of the canceled subscription, therefore I cannot check my current bills.
Beste antwoord door Jason van Odido
Bekijk origineelHello
No worries, a moderator can fix this issue for you, please wait for them to reply.
Hi
If you require more assistance, please let me know. I’m always eager to help. Good luck and please enjoy your new subscription!
Hi
If you require more assistance, please let me know. I’m always eager to help. Good luck and please enjoy your new subscription!
Hi
Could you check if the email of the new subscription is still valid?
When you click on “Abonnement toevoegen” (which means “Add subscription”) and then click on “Thuis” it say you can login using the link below: thuismy.t-mobile.nl → this link will require the same username and password as used in the Mobile section.
Hope this helps!
@Jason when I login into my mobile account, I can add a subscription from "Ik heb nog een abonnement” (see first screenshot) but then in the next page I have no possibility to add the “Thuis” option as in your screenshot (see second screenshot) 🙁
Hi
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And after logging in, I see only my mobile subscription. I tried also with the same username (same email) and the password
Hi
I am using Firefox, but I tried also from Edge and Chrome for mobile as well.
Hi
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