Hey @asitavsen, welkom to our Community! A ticket is currently pending with our technical department. The technician has put it through. You should receive a message about this soon. Since you yourself have brought the appointment forward, this can sometimes get mixed up, hopefully this will be sorted out quickly.

Hi @Tommie ,
Thanks for your response. I understand that sometimes there can be mix ups. But isn’t there any way to expedite the resolution? If the technician has already put this through, it shouldn’t take much time, right? After all, it is just an activation. Rest everything is set up.

@asitavsen even though it is easy to fix, we work with a handling time. This is normally five calendar days; this is an indication and so can sometimes be sooner. Can I ask you to be patient for a little while longer?