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I want to cancel my subscription

  • July 1, 2024
  • 1 reactie
  • 36 Bekeken

Hello,

I would like to cancel my internet subscription, which I started about 2.5 years ago, as I am moving abroad. When I go to the cancel subscription page on the Odido panel, I encounter a blank page. I believe I cannot cancel it because my commitment period has ended and we do not have a current contract. Can someone help me?

July 1, 2024

Welcome to our community! @ulxytau 

Thank you for reaching out to us, I’m here to assist you with the cancellation of your subscription. 

Can you send me a private message with your preferred cancellation date, zip code, house number, date of birth, and the last 4 digits of your bank account number. I will make the arrangements immediately! 

 

1 reactie

Teresa van Odido
Moderator
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Welcome to our community! @ulxytau 

Thank you for reaching out to us, I’m here to assist you with the cancellation of your subscription. 

Can you send me a private message with your preferred cancellation date, zip code, house number, date of birth, and the last 4 digits of your bank account number. I will make the arrangements immediately!