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I want to cancel my subscription


Hello,

I would like to cancel my internet subscription, which I started about 2.5 years ago, as I am moving abroad. When I go to the cancel subscription page on the Odido panel, I encounter a blank page. I believe I cannot cancel it because my commitment period has ended and we do not have a current contract. Can someone help me?

Uitgelichte reactie

1 juli 2024

Welcome to our community! @ulxytau 

Thank you for reaching out to us, I’m here to assist you with the cancellation of your subscription. 

Can you send me a private message with your preferred cancellation date, zip code, house number, date of birth, and the last 4 digits of your bank account number. I will make the arrangements immediately! 

 

1 reactie

Teresa van Odido
Moderator
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  • Moderator | Internet + TV
  • 4414 reacties
  • 1 juli 2024

Welcome to our community! @ulxytau 

Thank you for reaching out to us, I’m here to assist you with the cancellation of your subscription. 

Can you send me a private message with your preferred cancellation date, zip code, house number, date of birth, and the last 4 digits of your bank account number. I will make the arrangements immediately! 

 


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