Hello,
I'm trying to cancel my internet because the place I'm going to has internet of up to 70 mbps, which isn't enough for me. Today I have 1 Gbs internet. I have a contract and since I don't have the internet contracted I would like to cancel it.
I'm out of the country and I can't call the phone. Can you help me? I have the contract for the new place.
Beste antwoord door Nora van Odido
Hi
We require a proof of relocation to terminate a subscription within an annual contract. The contract for the new place would suffice! Can you upload the document into WeTransfer for example and share the link in your profile under “Info voor moderator”? Also can you let me know on what date your contract should end? Please keep in mind that you always have 1 month cancellation notice. That way I can immediately process this for you!
+5Hi
We require a proof of relocation to terminate a subscription within an annual contract. The contract for the new place would suffice! Can you upload the document into WeTransfer for example and share the link in your profile under “Info voor moderator”? Also can you let me know on what date your contract should end? Please keep in mind that you always have 1 month cancellation notice. That way I can immediately process this for you!
Hi, I just sent you a private message with the document.
+5
Please let me know if you need assistance in the meantime. I’m always happy to help!
Hi, If you can advance her service that would be great. I can send you the information if you need it.
I sent you the information privately
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