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Hi, I cannot login, I lost my phone with the Authenticator App. Its for my Home internet account.

I've read that you need to delete my associated email so I can relink again. Thanks.

Hi @vlab22, welcome to our Community!
That's not very convenient, hopefully your phone will still turn up. Do you still have access to the 06 number? If so, I'll set the 2FA to SMS instead of an app. Can you let me know? Then I'll adjust it for you. Thanks in advance. 


Hi @Tommie van Odido, I'll send you a private msg. Thanks!


Hi @vlab22, welcome to our Community!
That's not very convenient, hopefully your phone will still turn up. Do you still have access to the 06 number? If so, I'll set the 2FA to SMS instead of an app. Can you let me know? Then I'll adjust it for you. Thanks in advance. 

 

Thanks @Tommie van Odido, I can login now!!


Ah that is great @vlab22! Glad I could help. Enjoy the rest of your day. 


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