Hi folks,

I am in bit of a situation and looking for help.

I signed up for a new Iphone + Subscription from T-mobile, with the plans of porting my existing number. Yesterday, I received the new phone and also applied for porting. However, later in the day, I received a text message that my porting request has been rejected because I am still under contract from my old provider (which is true, and I made a terrible mistake of not checking the end of contract. I was unaware of how mobile contracts work here, because I am new in the Netherlands and my home country do not have numbers under contract, there are only prepaid ones).

Anyway, now I am stuck with a new phone, but my number is still with the old provider. Contract expires only in the next 5 months.

What should I do now?

I am ready to pay off the contract from existing provider and move to T-mobile. In that case, what should be the “wish date” for porting? Is it the same date as the end of contract with old provider or a different date?

If I do not end the contract with my old provider, will I be charged for mobile subscription both from T-mobile and my old provider? That’d mean I am paying for the same number from both providers at the same time.

Any help is appreciated!