The latest Odido app on our AppleTV always has audio description on, both for live TV and recorded programs. Changing the options doesn’t help.
This is really annoying...
The latest Odido app on our AppleTV always has audio description on, both for live TV and recorded programs. Changing the options doesn’t help.
This is really annoying...
Hi
Can you double check that the subtitle settings in the menu are either set on standard or turned completely off? Also if you change the subtitle settings, do they stay the same or do they change back to the previous selected option?
Hi. As far as I can tell, this is for all channels (they are all marked as AL on the programme guide).
Subtitles are normally off, but if I turn them on then they do appear.
I have only 2 options on say, BBC One, for audio: English, Audio Description. It doesn’t matter which I choose, I still get the AD. This is the case for both live and recorded programmes.
The Options menu remembers all settings, it’s just not changing anything for the audio settings.
Audio descriptions are also turned off in the AppleTV options, btw
Thank you for all the information
Reinstalling didn’t help. I’m not quite sure what the video will prove, but here it is https://we.tl/t-7JXRcC8zBO
The problem is quite straighforward to explain. The audio description is always on for all programmes which are marked with AL. The audio settings make no difference. An exception was Countryfile yesterday (13/10/2024) on BBC One, which seemed OK. We foolishly thought it was fixed But it is back to being always on again today.
This is also an issue on recorded programmes that we recorded before we started having the problem. In fact I watched the first half of one programme without AD, then when I came back to it a couple of days later, AD started. Clearly there is now something always on somewhere.
The AppleTV is a model A1842 with 32G of RAM. The problem seemed to start on 10/10/2024, when I think the AppleTV updated itself to tvOS 18.0 (22J357).
Audio Descriptions are also turned off on the AppleTV itself, so only the Odido app has this problem.
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