Hello,
My mobile internet contract ends next month. So through the t-mobile app it offered to renew it, and it showed a price of 26 euros for unlimited internet (right now I'm paying 36 euros a month). But when I received the email stating the price of the new contract, it mentions 36 euros. So I would like to cancel the new contract as I have a cooling off period of 14 days to cancel. I don't want to keep paying the same 36 euros a month, and I feel cheated by the fake price shown through the phone app for renewal.
Does anyone know how I can cancel the contract before it starts?
Thanks!