Skip to main content
Beantwoord

No Internet Amsterdam Oost


  • is een nieuwe Poster
  • 3 reacties

Hi all,

This afternoon my internet access just stopped working completely, I already performed all the necessary steps in case it was something on my modem or media converter.

I’m pretty sure this is something beyond the media converter, maybe fibre or an outage in my region.

The next available appointment with a technician is only on Jan 16th. Is anyone experiencing any outages in this region as well?

Beste antwoord door Waqqas

Looks like an issue outside because you allready restarted the mediaconverter.

Let's hope it gets fixed soon or you can call Guidion maybe and ask if there's time for a mechanic to come earlier, telephone number 088 2000 151.

Bekijk origineel
This topic has been closed for comments

6 reacties

Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • 20646 reacties
  • 5 januari 2022

Hello @jporci 

There are no issues according to T-Mobile, do you see anything in your T-Mobile thuis account under actuele storingen?

Which mediaconverter do you have and which lights are on or off on it?


  • Auteur
  • is een nieuwe Poster
  • 3 reacties
  • 5 januari 2022

Hi @Waqqas ,

Nothing on my T-Mobile thuis account under actuele storingen.

I’m attaching two photos, one of the media converter itself and another of the lights that are currently on (the only one that seems to be off is the one above FO).

Thanks!

 


Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • 20646 reacties
  • Antwoord
  • 5 januari 2022

Looks like an issue outside because you allready restarted the mediaconverter.

Let's hope it gets fixed soon or you can call Guidion maybe and ask if there's time for a mechanic to come earlier, telephone number 088 2000 151.


  • Auteur
  • is een nieuwe Poster
  • 3 reacties
  • 5 januari 2022

Restarted it multiple times at this point. Already booked the technician for Jan 16th but hopefully this is just an outage and it’ll start working before that :D

Thanks for your help @Waqqas .


  • Auteur
  • is een nieuwe Poster
  • 3 reacties
  • 5 januari 2022

Well it just started working like nothing happened.

Thanks @Waqqas helping out.


Lisa
  • Oud-Moderator
  • 5725 reacties
  • 6 januari 2022

Hi @jporci, I'm really happy to read that everything is working fine again! If you have any other questions, please let me know. Enjoy your day! 😁


Cookiebeleid

Wij gebruiken cookies om uw bezoekers ervaring te verbeteren en te personaliseren. Ga je akkoord, of ga je door op de website dan ga je akkoord met ons cookiebeleid. Meer informatie.

 
Cookie instellingen