Skip to main content

Hi..

I have cancelled my T-mobile subscription on October 4th 2021. In the bill for November I received the bill stating that I have paid the full amount for october and it mentioned that I will get the money back. Since it is almost 2 months since the account was closed, I am wondering when the amount will be refunded to the account?

Hey @vijeshvk,

Thanks for alerting me about this issue! I immediately looked into your dossier and I’m happy to see that your refund will be on your account any day now, or it has already arrived in the meantime.

If there’s anything else, feel free to let the Community or me know. Wish you all the best! 


Thanks .. the amount is credited to my account!