Hello
I’m new client of T-mobile with fiber internet, the installer installed the modem and router on 11/11/2020 and then he detected the problem, namely the data did not pass through the modem, although everything indicated that it was fine. He made a note to T-Mobile about the problem and told me to wait. Two days later I called T-Mobile and found out that they were aware of the problem and ... they told me to wait. I know that the lack of access to the Internet may obscure my point of view on the word "wait" but when can I expect any reaction, information or solution to the problem from T-mobile?
best regards
Edyta
Beste antwoord door Brian
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