An Odido technician came to my house on 19/06 to instal the internet. After just plugging in the cables and seeing a red light he said that internet was off but should be activated by the end of the day. That did not happen. Since that time I called Odido already 7 times and every time is a different answer:
- “we are still checking and will receive an answer within 2 days” - did not happen
- “it is a KPN problem with the cables we will send the ticket right away and they will arrange an appointment tomorrow” - did not happen
among other excuses. I can no longer be in this situation. Is affecting my work and I want the issue to be solved! I am tired of calling over and over again.