Hello,
I have moved to new house and normally there would be internet from 22nd Ocotober(appointment with technician) but can you start my connection earlier ? I am an Enginerre and I have connected everything by myself (I understand the risk of warranty)
can you please start my connection as soon as possible ?
Thanks :)
Hello
Your line will be active on the date mentioned in your T-Mobile thuis account and not when the technician comes.
If the moderators can get you online earlier they'll surely let you know 
hello
Thanks for your answer, it is 9th of October, I have called T mobile but they said the line is busy by previous owner for the same house and asked me to contact KPN. Let’s see I am contacting KPN now.
it is not busy by preovis owner i confirmed that but still line is not clear according to T-mobile. i have no internet and it is very frustrating I cant even work from home.
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After contacting KPN they said following,
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Can you please suggest, What should I do now?
Moderator edit: it's not allowed to post a chat-session on such a private matter in a public topic. The image has been deleted. Also: there's highly sensitive information readable in said chat.
Please wait for a moderator to reply, they can send out a ticket to KPN to check the line going to your house.
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