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Halo,



Sorry my dutch is too bad ... I will ask my question in english. I have a contract with you for Internet and mobile and I am very satisfied with it! But I want to move to a new apartment in the beginning of September (September 2nd 2019) and I would like to know what if it is possible to keep the same contract and internet box? What would be the next steps?



Thank you,



Kind regards, Kind regards,
Hi @lau37, good to hear you're happy with your current subscription! I'll gladly help you move your contract. When you're moving to a new address you will receive a new contract for a year but this also means you will receive a new discount for the first 6 months! If you can send me a private message with your current address, your new address (postal code and housenumber) your date of birth and the last four digits of your bank account number then I will see what the possibilities at your new address are! Also let me know if there is anything you would want to change about your current subscription.
Hi Brian,



That's super good news ! I will send you a direct message with the info.



Thank you so much



Kind regards

Reageer


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