I have requested optical fiber from T-Mobile on 10/10/2022. The subscription was supposed to start on 01/11/2022 - so, supposedly the installation process should at least start on this date. The status of the order hasn't changed since it was first requested. They still need to make the installation from the street to my home's access point and then install the T-Mobile service. I still haven't been contacted about this.
Hi
Hi
Thank you
Hi I'm still waiting for an update. I've sent a reminder to my colleague this morning. As soon as she responds, I'll let you know.
Hi I'm still waiting for an update. I've sent a reminder to my colleague this morning. As soon as she responds, I'll let you know.
Hi
Hi
Hello
Hey
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As soon as the necessary information has been provided by the customer, KPNNetwerk will create a case and direct the relevant contractor to start the work. The sooner this case is created, the sooner the customer will be delivered. For all interim questions such as the progress of the project, planning date, changes to agreements, delivery, the customer can contact KPNNetwerkNL.
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