No WAN light

  • 3 March 2018
  • 2 reacties
  • 345 Bekeken

I have received my wifi internet box and my connection date has passed. When I plug the internet box into the wall (see image) there is no internet connection. The WAN light does not turn on.

Beste antwoord door Hidden.nld 3 March 2018, 17:40

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2 reacties

Reputatie 7
Badge +4
Hi Emily2018,

Welcome to the Community forum of T-Mobile!

Check the "Meter kast" it might be the isra is not connected to the wall socket. most of the time there is a blue cable coming in to the building.
I have the same problem. I have plugged-in the DSL cable but the WAN light does not light up.
What should I do? I can see the blue cable coming into my apartment, but I don't know where the 'meter cabinet' is. The activation date of my internet was 24th May.