I can’t connect to the internet. The Internet should have become available 3 days ago. And still WAN on the modem does not light up. Please help to solve this problem.
Bladzijde 1 / 1
Welcome to our community!
Thank you for reaching out to us. I’m here to assist you further!
I immediately went in the system to look for your subscription. However, based on the e-mail address that you use on the community I can’t find anything. Can you add your customer number, which looks like ABC12345, to your community profile?
Please let me know when you’ve done so, I will help you straight away afterwards! 
Reageer
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.