no internet connectivity after installation

  • 16 December 2020
  • 1 reactie
  • 211 Bekeken

Hi, I am waiting for last 20days for internet connection. called multiple times to customer care number no luck. installation guy came and inserted the cable and said fiber cable inactive so ask T mobile customer care. Customer care saying they reported back office but no resolution. Its annoying i never expected from Tmobile. I am help less now can some help me on my problem. Thanks in advance.




Beste antwoord door Brian 18 December 2020, 17:00

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1 reactie

Reputatie 7

Hi @sreenu Our back office is still working on it. You should have been online on the 15th but we weren't able to establish a connection from the datacenter. My apologies for the delay, we’ll get you online as quickly as possible!