I am new to this community.
My Wifi was installed on 4th March 2023. However, the technician informed that since he doesn’t have the patch connector which needs to be connected to the main fiber grid, the activation is pending. He suggested that the process will be completed in a day or 2 and will be activated at the earliest. However until now the fiber is not connected to the grid and not yet activated. I called the customer care twice, and they suggested it will be done soon before yesterday.
Until now the connection is not activated. Appreciate if someone suggest how to escalate this and get this activated soon.