new customer can’t seem to connect to internet

  • 7 July 2024
  • 1 reactie
  • 29 Bekeken

I just installed my new Internet modem, but it is not working. All of the lights are on, but the Internet light is red, and I have no connection. I have unplugged the modem several times and reattached the phone cable several times but nothing seems to work, I have no idea what to do 


Beste antwoord door Waqqas 7 July 2024, 23:41

Bekijk origineel

1 reactie

Reputatie 7
Badge +15

Hello @samanthamintz 

You have a DSL connection? When is/was the installatiedatum?

Can you share a picture of the connection point where your modem is connected to?