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Good evening.  At home there is no markup (Internet) where you can turn on the modem.  What to do in this case?  Since the 18th, the Internet has already been.  But I can’t use it, I need to run a cable, where else can I turn?  Emailed, no response since last week.

Hello @Demidoff 

Do you have a DSL connection and are you not able to find the connection point? Look for any of these in your fusebox, livingroom or somewhere else :

Use the DSL cable to connecto your modem.


Hi @Demidoff, I understand the reasoning behind you creating a second topic, but it’s not allowed to create more than one topic when it refers to the same subject - please stick to one topic from now on! That way we’ll be able to help you out much quicker and we can keep things organized, thanks so much! 😊

Did you manage to find the ISRA yet? It should look similar to the ones shown in the picture above.

We’ll close your first topic, there’s no need to react in two topics when it entails the same subject/question matter.