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Hello,

I’m moving flats in Amsterdam and I want to take my Internet subscription to the new place.

I already notified Odido via the online form and I’ve received the confirmation email.

Then I noticed that you will send me a new modem box etc to the new address. However, I won’t have access to this address until 16 January. Connection date is 25 January. 

Can you confirm when the new box will be sent? To ensure I will be already in the home to receive it.

Thank you!

Laura

First and foremost, welcome to out Community! 😀 @lauraac 

I immediately looked into the system if I could still change the address for you. However, I see that you had contact with my colleague and the move order has been cancelled. If there is anything I can do for you, please let me know. I will gladly help you further! 

 

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