Moved to a new address

  • 14 December 2020
  • 1 reactie
  • 154 Bekeken



I just moved to a new address and I am wondering whether I can have the internet from now or I have to wait a few more days. Also, should I move the old Modem with me or I will receive a new one? 




Beste antwoord door Cal van Odido 15 December 2020, 20:53

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1 reactie

Reputatie 7
Badge +4

Hi @khalidalameer91, congratulations with your new Thuis! :smile: I looked up your subscription in our systems, and I see that your move is currently being processed after you requested the move via your My T-Mobile Thuis portal yesterday. I expect that all your questions are already answered, but if there's anything I can do for you, please let me know. We'll try our utmost best to connect you as soon as possible!