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Beantwoord

Moved to a new address

  • December 14, 2020
  • 1 reactie
  • 175 Bekeken

Hello,

 

I just moved to a new address and I am wondering whether I can have the internet from now or I have to wait a few more days. Also, should I move the old Modem with me or I will receive a new one? 

 

Thanks

Beste antwoord door Cal van Odido

Hi @khalidalameer91, congratulations with your new Thuis! :smile: I looked up your subscription in our systems, and I see that your move is currently being processed after you requested the move via your My T-Mobile Thuis portal yesterday. I expect that all your questions are already answered, but if there's anything I can do for you, please let me know. We'll try our utmost best to connect you as soon as possible!

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    1 reactie

    Cal van Odido
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    • Cal van Odido
    • Oud Moderator
    • Antwoord
    • December 15, 2020

    Hi @khalidalameer91, congratulations with your new Thuis! :smile: I looked up your subscription in our systems, and I see that your move is currently being processed after you requested the move via your My T-Mobile Thuis portal yesterday. I expect that all your questions are already answered, but if there's anything I can do for you, please let me know. We'll try our utmost best to connect you as soon as possible!

    Vanaf 29 augustus 2024 ben ik niet meer werkzaam als Moderator op de Community. Voor vragen kan je bij één van de huidige Moderators terecht! Ben je op zoek naar kennisartikelen? Neem dan snel een kijkje in de handige Wiki: https://community.odido.nl/knowledge-base
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