I received the installation package on May 17.
My subscription starts on May 21 but I received an email on May 17 which is saying the start date has changed to that day.
So I think the internet connectivity was supposed to start on May 17.
When checking for internet availability I get the following error message:
8180 cable error: please make sure the cable is connected to the gateway properly ...
And also the WAN light on modem is off.
I tried to turn the modem on and off multiple times and checked that the plugs are connected properly (see the pictures below).
Can anyone send a technical here to help me out?
Thanks for any help.
Greetings
Altynai
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