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I have returned the equipment but T-mobile tries to charge me

  • October 15, 2020
  • 1 reactie
  • 128 Bekeken

Good day,

I have called twice already. It was said to me first time that equipment arrived at 3d party warehouse as I understood. Second time I called because there was an attempt to charge my bank account. The guy told me that he will issue a credit note. A few days ago, it was again an attempt to charge my account that I refuse every time. Can you please make sure there will be no more attempts anymore?

Thank you! Natalia

Beste antwoord door Cal van Odido

Hi @Natalia Roshchina, thanks for alerting me about it! I can write a long story, but the answer: I'll take care of it! :wink: I'll make sure you'll receive no more alerts from us, and that everything is corrected. Thanks again for returning our equipment. I'm sad that you're leave us, but despite this I wish you the best of luck and hopefully we can do more for you in the future! :smile:

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1 reactie

Cal van Odido
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  • Cal van Odido
  • Oud Moderator
  • Antwoord
  • October 19, 2020

Hi @Natalia Roshchina, thanks for alerting me about it! I can write a long story, but the answer: I'll take care of it! :wink: I'll make sure you'll receive no more alerts from us, and that everything is corrected. Thanks again for returning our equipment. I'm sad that you're leave us, but despite this I wish you the best of luck and hopefully we can do more for you in the future! :smile:

Vanaf 29 augustus 2024 ben ik niet meer werkzaam als Moderator op de Community. Voor vragen kan je bij één van de huidige Moderators terecht! Ben je op zoek naar kennisartikelen? Neem dan snel een kijkje in de handige Wiki: https://community.odido.nl/knowledge-base
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