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FOUTJE IN BESTELLING

  • September 19, 2019
  • 1 reactie
  • 341 Bekeken
Hello,
We order an internet subscription a week ago and we got an error on the order, it seems that there is still a subscription at our address. Is there a solution to solve this problem as soon as possible.

Thanks

Beste antwoord door Brian

Hi @hugogrellier, apologies for the late reply! I suspect that there is still a contract running from the previous resident. In most cases we can just go forward with your application if you can send us a poof of the move like a signed contract or registration from the city. If you haven't talked to a colleague in the meantime yet then send me a private message with the full address, your date of birth and the last four digits of your bankaccount and I'll set everything in motion for you!
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    Brian
    Odido
    • BrianOdido
    • Oud-Moderator
    • Antwoord
    • October 1, 2019
    Hi @hugogrellier, apologies for the late reply! I suspect that there is still a contract running from the previous resident. In most cases we can just go forward with your application if you can send us a poof of the move like a signed contract or registration from the city. If you haven't talked to a colleague in the meantime yet then send me a private message with the full address, your date of birth and the last four digits of your bankaccount and I'll set everything in motion for you!
    Ik ben per 4-11-2021 niet meer werkzaam als Moderator op de Community. Ik zal eventuele privéberichten daarom niet meer kunnen beantwoorden maar mijn collega's helpen je graag! :)
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